LNS software upgrade for FTTP Circuits
MAINTENANCE Closed FTTP
STATUS
Closed
CREATED
Jul 21, 09:00 AM (1½ years ago)
AFFECTED
FTTP
STARTED
Jul 22, 01:00 AM (1½ years ago)
CLOSED
Jul 22, 07:00 AM (1½ years ago)
REFERENCE
42446 / AA42446
INFORMATION
  • INITIAL
    1½ years ago by Andrew

    This is a re-attempt of the upgrade that was attempted earlier in the week.

    FTTP Customers with lines 160M or faster connect to our pool of LNSs named 'Witless', these LNSs have a software upgrade planned and this will mean a PPP drop between midnight and 6AM on 20th July. As usual with a PPP drop the line would be off for a few seconds whilst the customer router reconnects.

    For most customers, the time of the PPP drop will be as per the 'LNS Reset' time on the Control Page which can be adjusted by customers.

  • RESOLUTION
    1½ years ago by Andrew

    This work was completed.

  • Closed