Overnight LNS Upgrades for 'Witless' LNSs
MAINTENANCE Closed LNS
STATUS
Closed
CREATED
Oct 09, 01:52 AM (3¾ months ago)
AFFECTED
LNS
STARTED
Oct 09, 02:00 AM (3¾ months ago)
CLOSED
Oct 16, 10:37 AM (3½ months ago)
REFERENCE
42472 / AA42472
INFORMATION
  • INITIAL
    3¾ months ago by Andrew

    We will be starting software upgrades on our 'Witless' LNSs from Sunday morning. This is in response to a rare bug causing problems.

    To do this, we will performing an LNS 're-shuffle' starting Sunday morning, starting from 2AM affecting FTTP and some FTTC circuits. This means we will force a PPP reconnect for these circuits so that the reconnect to a different LNS.

    The 'downtime' for each circuit would typically be a few seconds. The time that this happens can be chosen by customers by setting the 'LNS reset' option on our Control Pages.

  • UPDATE
    3¾ months ago by Andrew

    We've paused this rolling upgrade for the moment as we're wanting to wait for slightly newer software.

  • UPDATE
    3¾ months ago by Andrew

    This work is being restarted. Customers on the Witless LNSs will see an overnight drop and reconnect over the next few nights.

  • UPDATE
    3¾ months ago by Andrew

    We have new software which will help with some recent problems we've seen. This will be applied over the next three nights.

  • RESOLUTION
    3½ months ago by Andrew

    This work finished on 16th October.

  • Closed