Emergency PPP reconnect for some lines Tuesday 17:30 and Wednesday 06:25
MAINTENANCE Closed A.Gormless
STATUS
Closed
CREATED
Oct 25, 04:59 PM (3¼ months ago)
AFFECTED
A.Gormless
STARTED
Oct 25, 05:30 PM (3¼ months ago)
CLOSED
Oct 26, 06:29 AM (3¼ months ago)
SCOPE
10%
REFERENCE
42481 / AA42481
INFORMATION
  • INITIAL
    3¼ months ago by Andrew

    Due to the problem this afternoon with one of our BT interconnects dropping, we have a larger than normal number of circuits on a single LNS. We are therefore needing to force lines that are connected to 'A.Gormless' so as to spread the load evenly over our pool of 29 LNSs. This will happen at 17:30 and will mean customers we have who are on A.Gormless will see a PPP drop and reconnect. We are needing to do this at short notice and at this time as otherwise there is risk on congestion for those customers.

  • UPDATE
    3¼ months ago by Andrew

    Happening now...

  • UPDATE
    3¼ months ago by Andrew

    Affected circuits will be reconnecting...

  • UPDATE
    3¼ months ago by Andrew

    This same action had to be performed again at 06:25 on Wednesday due to the same hostlink going down overnight.

  • RESOLUTION
    3¼ months ago by Andrew

    This work has completed, we do apologise for the interruptions.

  • Closed