LNS Upgrades
MAINTENANCE Closed Broadband
STATUS
Closed
CREATED
Nov 14, 03:18 PM (1¼ years ago)
AFFECTED
Broadband
STARTED
Nov 15, 01:00 AM (1¼ years ago)
CLOSED
Dec 06, 11:13 AM (1¼ years ago)
REFERENCE
42488 / AA42488
INFORMATION
  • INITIAL
    1¼ years ago by Andrew

    We are performing overnight software upgrades on our "Gormless" set of LNSs. This will cause customer lines to drop and reconnect when the LNS they are on is updated. We will be doing one LNS a night and the work starts from 1AM. Due to the number of LNSs this will last a few weeks. More information about LNS switchovers, and to control the time your line is forced to reconnect, please see: https://support.aa.net.uk/LNS_Switches

  • RESOLUTION
    1¼ years ago by Andrew

    This work has been completed.

  • Closed