Webmail upgrade
MAINTENANCE Closed Webmail
STATUS
Closed
CREATED
Jul 10, 12:35 PM (1¾ years ago)
AFFECTED
Webmail
STARTED
Jul 18, 10:00 AM (1¾ years ago)
CLOSED
Jul 18, 03:00 PM (1¾ years ago)
REFERENCE
42547 / AA42547
MASTODON
INFORMATION
  • INITIAL
    1¾ years ago by Andrew

    On Tuesday 18th July we will be upgrading our webmail servers. The main change is the version of Roundcube that we'll be running. This will mean a few changes as follows:

    • New 'skin' - webmail will look a little different, and will work better on mobile screens. You can change the 'skin' in the Settings page though.
    • Some 'plugins' are being removed due to them being incompatible, no longer maintained or no longer required. (responses, thunderbird_label, keyboard_shortcuts, infinitescroll.)
    The upgrade will happen during the day, but there is expected to be minimal disruption to customers using webmail at the time.

  • UPDATE
    1¾ years ago by Andrew

    This work is under way.

  • UPDATE
    1¾ years ago by Andrew

    Webmail is currently offline due to a database problem that is being looked at now.

  • UPDATE
    1¾ years ago by Andrew

    Webmail is back online but work continues to complete the upgrade. We do apologise for the problem earlier.

  • RESOLUTION
    1¾ years ago by Andrew

    Upgrade work was completed on Tuesday afternoon. Do get in touch if you spot any anomalies.

  • Closed