Routine mail server upgrades
MAINTENANCE Closed Email
STATUS
Closed
CREATED
Jul 27, 03:03 PM (2 months ago)
AFFECTED
Email
STARTED
Jul 27, 12:00 PM (2 months ago)
CLOSED
Sep 25, 09:00 AM (4 days ago)
REFERENCE
42551 / AA42551
MASTODON
INFORMATION
  • INITIAL
    2 months ago by Andrew

    We are performing routine upgrades to our mail servers. This is both the operating system and the mail server software.

    This also serves as reminder to customers who may be running out-of-support email programs or operating systems that may have problems connecting to up-to-date servers. eg - customers who are running Windows 7 would be running an operating system that went out of support over two years ago. We will attempt to contact customers who we see as having connection problems.

    Customer's using old devices, old operating systems or old email programs which have problems connecting may be able to use webmail instead: https://webmail.aa.net.uk

  • RESOLUTION
    4 days ago by Andrew

    This work has been completed.

  • Closed