Email services - spam checking
MAINTENANCE Closed Incoming Email
STATUS
Closed
CREATED
Sep 18, 04:26 PM (8¾ months ago)
AFFECTED
Incoming Email
STARTED
Sep 18, 04:00 PM (8¾ months ago)
CLOSED
Sep 26, 04:04 PM (8½ months ago)
REFERENCE
42562 / AA42562
MASTODON
INFORMATION
  • INITIAL
    8¾ months ago by Andrew

    We currently 'scan' incoming email for spam, the system then sets the subject to say if it believes the message is spam and it can move messages to a spam folder. This is based on the 'Spamassassin' software. We are now trying out an additional spam scanner called Rspamd.

    We will test this out through the following steps:

    1. Add headers to emails so we can compare the score - don't act upon the Rspamd at this point
    2. Start to act upon Rspamd scores - how we do this will depend on how Rspamd works out.

    Customers may be interested in comparing the spam scores of their email and we welcome any feedback - email in to support. We'll update this post with the progress.

  • UPDATE
    8¾ months ago by Andrew

    We are now adding additional Rspamd headers to incoming email.

  • RESOLUTION
    8½ months ago by Andrew

    We are seeing good results with rspamd - eg, it's catching some spam messages that Spamassassin does not. We will start to use Rspamd along side Spamassassin for scoring and marking emails as spam.

  • Closed