BT reconnects for some customers at 1AM and 2AM
MINOR Closed BT
STATUS
Closed
CREATED
Nov 16, 09:14 AM (10¾ months ago)
AFFECTED
BT
STARTED
Nov 16, 09:00 AM (10¾ months ago)
CLOSED
Nov 16, 01:00 AM (10¾ months ago)
REFERENCE
42579 / AA42579
MASTODON
INFORMATION
  • INITIAL
    10¾ months ago by Andrew

    Just before 1AM and again at 2AM we had a large number of BT connected lines drop and reconnect. This looks related to an incident affecting one of our hostlinks to BT. The timing of this suggests BT were carrying out planned work, but so far we are unaware of any notifications for this work. We'll investigate further.

  • UPDATE
    10¾ months ago by Andrew

    This has been reported to BT, and we expect an update shortly.

  • Closed