Lines drops for customers on Z.Witless
MINOR Closed LNS
STATUS
Closed
CREATED
Feb 05, 05:32 PM (28¼ days ago)
AFFECTED
LNS
STARTED
Feb 05, 05:20 PM (28¼ days ago)
CLOSED
Feb 05, 06:19 PM (28¼ days ago)
SCOPE
5%
REFERENCE
42618 / AA42618
MASTODON
INFORMATION
  • INITIAL
    28¼ days ago by Andrew

    At around 17:20 the Z.Witless LNS hung, causing customers on it to drop and reconnect.

  • UPDATE
    28¼ days ago by Andrew

    Lines have recovered

  • RESOLUTION
    28¼ days ago by Andrew

    The lock-up of Z.Witless was unfortunate as it did cause a disruption to some our customers this evening. However, Z.Witless is currently out of service and in it's locked state, where our developers can connect to its CPUs/memory/etc and see if they can gain more information. - this is the same as the issue with Y.Witless on Saturday afternoon - data from that has been downloaded and has been analysed today.

  • Closed