Some BT lines dropped
MINOR Closed BT
STATUS
Closed
CREATED
Feb 07, 02:41 AM (27 days ago)
AFFECTED
BT
STARTED
Feb 07, 12:40 AM (27 days ago)
CLOSED
Feb 07, 12:45 AM (27 days ago)
SCOPE
8%
REFERENCE
42619 / AA42619
MASTODON
INFORMATION
  • INITIAL
    27 days ago by Andrew

    At around 00:40 we saw a number of BT circuits drop and reconnect. From the pattern of the lines which dropped, it looks like something within the BT network broke and re-routed traffic. We'll be in contact with BT for more information regarding this.

  • UPDATE
    27 days ago by Andrew

    Lines had reconnected by 00:45

  • RESOLUTION
    27 days ago by Andrew

    BT have confirmed that this drop was caused by them performing emergency planned work - however they also said that they failed to let us, and other ISPs know about this work. They are investigating why they didn't inform us, and we have also asked them why they didn't seamlessly move traffic of the link before their work.

  • Closed