Overnight LNS software upgrades and shuffling
MAINTENANCE Closed LNS
STATUS
Closed
CREATED
Feb 29, 11:32 AM (4½ months ago)
AFFECTED
LNS
STARTED
Mar 01, 03:00 AM (4¼ months ago)
CLOSED
Mar 01, 04:44 AM (4¼ months ago)
SCOPE
30%
REFERENCE
42630 / AA42630
MASTODON
INFORMATION
  • INITIAL
    4¼ months ago by Andrew

    We have work planned for the early hours of Friday morning that entails upgrading software on our LNSs and moving CityFibre and higher-speed BT/TalkTalk services on to separate pools of routers (LNSs) at our side.

    In practice this will mean that most customers with speeds of 80Mb/s and above will experience a few PPP drops and reconnects between 3AM and 5AM as we carry out the work.

    This is related to the hardware hangs we've been experiencing: https://aastatus.net/42608 and it will help us further investigate this ongoing issue.

  • UPDATE
    4¼ months ago by Andrew

    This work is about to start.

  • RESOLUTION
    4¼ months ago by Andrew

    This work has been completed.

  • Closed