L2TP Router Replacement
MAINTENANCE Closed L2TP
STATUS
Closed
CREATED
Apr 09, 04:03 PM (3 months ago)
AFFECTED
L2TP
STARTED
Apr 10, 04:00 AM (3 months ago)
CLOSED
Apr 11, 04:10 AM (3 months ago)
REFERENCE
42656 / AA42656
MASTODON
INFORMATION
  • INITIAL
    3 months ago by Andrew

    We will be replacing the hardware of our main L2TP router during the day on Wednesday 10th April. As part of this work we will be moving L2TP customers over to the backup L2TP server shortly after 4AM on 10th April. This was cause customers to drop and reconnect.

  • UPDATE
    3 months ago by Andrew

    L2TP sessions have now been moved to the backup L2TP server.

  • UPDATE
    3 months ago by Andrew

    The hardware will be replaced during the day, and sessions will be moved back at 4AM on Thursday 11th April.

  • UPDATE
    3 months ago by Andrew

    The hardware has been replaced and we'll move customers over to it at 4AM Thursday 11th April.

  • RESOLUTION
    3 months ago by Andrew

    This has been completed.

  • Closed