Some line drops
MINOR Closed DSL
STATUS
Closed
CREATED
Jun 03, 01:10 PM (3 months ago)
AFFECTED
DSL
STARTED
Jun 03, 01:05 PM (3 months ago)
CLOSED
Jun 03, 02:00 PM (3 months ago)
SCOPE
6%
REFERENCE
42682 / AA42682
MASTODON
INFORMATION
  • INITIAL
    3 months ago by Andrew

    Some lines dropped and reconnected at around 13:05. We're investigating the cause.

  • UPDATE
    3 months ago by Andrew

    One of our FB6000 LNSs, P.Gormless, appears to have a hardware fault. It is being taken out of service whilst we investigate further.

  • UPDATE
    3 months ago by Andrew

    Some customers reconnected to p.gormless before it was taken out of service. These remaining lines will be moved off overnight, from 4AM

  • RESOLUTION
    3 months ago by Andrew

    P.Gormless suffered a hardware problem restated. Customers on P.Gormless dropped their connection and reconnected moments after. This LNS has been taken out of service.

  • Closed