We're investigating the cause of a number of L2TP services dropping and reconnecting. Update to follow.
This incident affected about half of our L2TP services, with the remaining half being unaffected. affected customers are back online now though.
At this moment we're unsure of the cause - a drop like this is typical of something breaking out on the internet affecting routing for for some locations for a short moment - We can't see a problem or cause of this on our network.