Some call problems this morning
MINOR Closed VoIP
STATUS
Closed
CREATED
Jul 18, 10:11 AM (3¼ months ago)
AFFECTED
VoIP
STARTED
Jul 18, 09:00 AM (3¼ months ago)
CLOSED
Jul 18, 10:00 AM (3¼ months ago)
REFERENCE
42698 / AA42698
INFORMATION
  • INITIAL
    3¼ months ago by Andrew

    There was intermittent problems with some calls unable to be connected. This has been tracked to a problem with our RADIUS servers which manage call routing logic and registrations.

  • UPDATE
    3¼ months ago by Andrew

    The problem was resolved at around 10AM.

  • UPDATE
    3¼ months ago by Adrian

    Whilst this is worked on, it may be that calls from SIM to SIM do not show CLI. this should be temporary.

  • Closed