Some distruptions to service, Including VoIP
MAJOR Closed General Internet Access
STATUS
Closed
CREATED
Oct 23, 01:44 PM (2 months ago)
AFFECTED
General Internet Access
STARTED
Oct 23, 01:29 PM (2 months ago)
CLOSED
Oct 23, 03:00 PM (2 months ago)
REFERENCE
42725 / AA42725
MASTODON
INFORMATION
  • INITIAL
    2 months ago by Stuart

    We are aware of problem affecting some services. Investigations are underway.

  • UPDATE
    2 months ago by Andrew

    Many customers have been seeing packetloss and routing problems to various parts of the Internet. We have been working on mitigating the problem.

  • RESOLUTION
    2 months ago by Stuart

    We do apologise to customers affected by the problems this afternoon. Please feel free to email support@aa.net.uk for a 'Reason for Outage'.

  • Closed