Ported numbers from EE not receiving SMS
MINOR Closed EE SMS
STATUS
Closed
CREATED
Apr 07, 02:47 PM (1¾ months ago)
AFFECTED
EE SMS
STARTED
Apr 07, 11:00 AM (1¾ months ago)
CLOSED
Apr 08, 01:19 PM (1¾ months ago)
REFERENCE
42758 / AA42758
INFORMATION
  • INITIAL
    1¾ months ago by Andrew

    We have had reports that some incoming SMSs are not being received. Our upstream carrier has reported that 07 numbers that were originally with EE and have been ported over to us are not being passed on by EE. This is being investigated.

  • RESOLUTION
    1¾ months ago by Andrew

    This has been fixed. EE mistakenly removed some routing records for SMS.

  • Closed