We will be performing overnight upgrades on our L2TP routers - L2TP customers will see a short drop of their connection as this work happens. The work will take place in the early hours of the morning (between 3 and 4:30AM) starting Thursday 26th June with similar work happening on Monday 30th and Tuesday 1st July.
L2TP re-connects are expected to happen on Thursday 26th at 03:30 and 03:45.
A problem was identified with the upgraded router and this work has been reverted. This did result in a few additional drop and reconnects between 03:30 and 05:30 for which we apologise.
This work will be revisited at.a future time after investigations in to the problems we saw have been completed.