Some BT SoGEA (VDSL) lines reconnected overnight
MINOR Closed BT
STATUS
Closed
CREATED
Oct 03, 08:47 AM (5¾ days ago)
AFFECTED
BT
STARTED
Oct 03, 05:30 AM (5¾ days ago)
CLOSED
Oct 03, 05:35 AM (5¾ days ago)
REFERENCE
42792 / AA42792
MASTODON
INFORMATION
  • INITIAL
    5¾ days ago by Andrew

    Between 5AM and 5:30AM we saw a reasonable number of BT SoGEA lines drop for around 100 seconds and reconnect.

    They only dropped off once, but over a period of around 30 minutes we saw a few hundred drop and reconnect. As far as we can see the only common factor is that they are BT SoGEA lines. We don't have any planned work notifications for work on this scale, and the sites are dotted around the country.

  • RESOLUTION
    5¾ days ago by Andrew

    These lines were migrated from VDSL to SoGEA two days ago and we suspect this could be a normal, automatic, DLM resync event.

  • Closed