Our old Data SIM service is due to be switched off by the network provider this weekend. Affected customers have already been posted new 'Bluewave' SIMs, and many customers have already swapped over. This post is here in case customers are unaware of this happening.
There is information on our News page regarding the need for the SIM swap. If customers are having problems then please do email us over the weekend or get in touch with us on Saturday (10am-2pm) or during the week.
UPDATE: SIMs did not drop at the weekend as expected. This means customers have a bit more time to migrate to the new SIMs. We're not sure when the old SIM service will stop working though.
We have seen a a number of the old SIMs go offline this morning. This may be an indicating that mobile network (Three) are starting to disconnect the SIMs.
The old DATA SIM service has now ended.
We will be arranging credits to be sent to customers today/tomorrow to refund the SIM rental charges for all of December.
The OLD Data SIM service has now officially ceased. Customers have been sent replacement SIMs. If you have trouble with the new SIMs then please do get in touch with us.