Inbound call outage
MINOR Closed VoIP and SIMs
STATUS
Closed
CREATED
Feb 12, 01:11 PM (30 days ago)
AFFECTED
VoIP and SIMs
STARTED
Feb 12, 01:00 PM (30 days ago)
CLOSED
Feb 12, 01:20 PM (30 days ago)
REFERENCE
42833 / AA42833
MASTODON
INFORMATION
  • INITIAL
    30 days ago by James

    It looks like one of our upstream carriers stopped routing calls to us for a few minutes. We're investigating.

  • UPDATE
    29¾ days ago by James

    The carrier in question is not aware of any problems on their network during this time, but they're investigating and will report back to us.

  • RESOLUTION
    30 days ago by James

    Show was a shot-lived problem with just one carrier and further investigations have bought light to a possible cause and also a change that will be implemented over the next couple of days which should prevent similar problems from happening again.

  • Closed