SIP2SIM Network Connectivity
MINOR Open VoIP and SIMs
STATUS
Open
CREATED
Jul 14, 09:47 AM (7¼ hours ago)
AFFECTING
VoIP and SIMs
STARTED
Jul 14, 09:00 AM (8 hours ago)
REFERENCE
42884 / AA42884
MASTODON
INFORMATION
  • INITIAL
    8 hours ago by David

    From our SIP2SIM carrier: We are investigating over night reports of network access problems over various geographical locations.

  • UPDATE
    6½ hours ago by Andrew

    From the carrier: Engineers are working on a resolution. We are in regular contact with them and will continue to provide updates as soon as we receive further information. At this time, we do not have an estimated time for resolution.

  • UPDATE
    4½ hours ago by Andrew

    Our upstream carrier continues to work on the incident, with engineering teams actively investigating the underlying cause and implementing corrective measures.

  • UPDATE
    2¾ hours ago by David

    A recent routing change has been identified as a possible cause and a roll back is being implemented. Whilst the root cause has not been fully confirmed engineers are working on an alternative workaround. Further updates to follow.

  • NEXT UPDATE...

    Due 4 hours ago (overdue)