Packet loss on FTTP line on BRADWELL ABBEY exchange
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Jan 21, 04:24 PM (12¼ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Jan 16, 02:20 PM (12¼ years ago)
CLOSED
Feb 11, 02:15 PM (12¼ years ago)
REFERENCE
1717 / AA1717
INFORMATION
  • INITIAL
    12¼ years ago

    There is packet loss on FTTP lines on the BRADWELL ABBEY exchange, we have reported this to BT.

  • UPDATE
    12¼ years ago

    The packet loss appears to have disappeared at around 22:00 last night. We're awaiting further updates from BT later on today.

  • UPDATE
    12¼ years ago by Andrew

    This is still a problem, and we're seeing low levels of packet loss which will affect speed.

    The latest from BT is that they have planned work on 6th Feb to increase capacity.

    We will try to get more details and a clarification as to wether this upgrade will fix the problems that our monitoring and customers are seeing. 

  • RESOLUTION
    12¼ years ago

    BTs  planned capacity increase on 6th Feb appears to have resolved the issue.

  • Closed