Fri 27 Jul 2018, 14:05
Failed TT planned works - Closed
Affected
Broadband
Description
Posted: Thu 26 Jul
We have a small number of customers affected by a failed TT planned works (RFC67755) that took place over night. It appears a number of customers have 'stuck' sessions Impacted exchanges Eltham, Deptford, Brixton, Catford, Kidbrooke, Vauxhall, Gipsey Hill, Rushey Green, Sydeham, Dulwich, Poplar, Croydon, Thornton Heath, Mile End, Bermondsey, Lee Green, Bexleyheath, Grove Park, Greenwich, Bromley, New Cross, Thamesmead, Balham and Walworth Affected area code – 020
Update
Thu 26 Jul 2018, 15:14
Latest update from TT 'A technical bridge call is being setup between NOC, Incident Management, Service Delivery and Network Operations in order to determine the nature of the fault; so far both NOC and Network Operations has been unable to find any issues.' They need to keep looking then ...
Update
Thu 26 Jul 2018, 16:56
No word yet from TT but it looks like the affected circuits started working again in the last 20 minutes.
Started Thu 26 Jul 2018, 11:39 by AA
Closed Fri 27 Jul 2018, 14:05
Reference 2537
Expected close Thu 26 Jul 2018, 15:39 (2¾ months ago)