Possible BT congestion in Scotland
MINOR Closed Broadband in Scotland
STATUS
Closed
AFFECTED
Broadband in Scotland
STARTED
Nov 16, 07:00 PM (6½ months ago)
CLOSED
Nov 20, 01:00 PM (6¼ months ago)
REFERENCE
32341 / AA32341
INFORMATION
  • INITIAL
    6½ months ago by Andrew

    We are seeing what looks to be congestion on some BT connected circuits. This started Saturday 16th November and is resulting in low levels of packetloss in the evenings. We are investigating this and will be reporting it to BT.

  • UPDATE
    6¼ months ago by Andrew

    BT are investigating.

  • UPDATE
    6¼ months ago by Andrew

    BT have identified and fixed the problem today. A router within BT was not balancing traffic correctly.

  • Closed