LNS software upgrade for FTTP Circuits
MAINTENANCE Closed FTTP Services
POST CREATED
Jul 19, 07:57 AM (23½ days ago)
STATUS
Closed
AFFECTED
FTTP Services
STARTED
Jul 19, 11:00 PM (23 days ago)
CLOSED
Jul 20, 03:54 PM (22¼ days ago)
REFERENCE
42443 / AA42443
INFORMATION
  • INITIAL
    Post created: 23½ days ago by Andrew

    FTTP Customers with lines 160M or faster connect to our pool of LNSs named 'Witless', these LNSs have a software upgrade planned and this will mean a PPP drop between midnight and 6AM on 20th July. As usual with a PPP drop the line would be off for a few seconds whilst the customer router reconnects.

    The time of the PPP drop will be as per the 'LNS Reset' time on the Control Page which can be adjusted by customers.

  • UPDATE
    22½ days ago by Andrew

    Moving lines to the updated LNS did cause problems for some customer, as per: https://aastatus.net/42444 It is likely further work will be done, updates to follow.

  • RESOLUTION
    22¼ days ago by Andrew

    As per https://aastatus.net/42444 the software had problems that affected some customers reconnecting. A new upgrade will be rescheduled later in the week.

  • Closed