LNS software upgrade for FTTP Circuits
MAINTENANCE Closed FTTP
POST CREATED
Jul 21, 09:00 AM (21½ days ago)
STATUS
Closed
AFFECTED
FTTP
STARTED
Jul 22, 01:00 AM (21 days ago)
CLOSED
Jul 22, 07:00 AM (20¾ days ago)
REFERENCE
42446 / AA42446
INFORMATION
  • INITIAL
    Post created: 21½ days ago by Andrew

    This is a re-attempt of the upgrade that was attempted earlier in the week.

    FTTP Customers with lines 160M or faster connect to our pool of LNSs named 'Witless', these LNSs have a software upgrade planned and this will mean a PPP drop between midnight and 6AM on 20th July. As usual with a PPP drop the line would be off for a few seconds whilst the customer router reconnects.

    For most customers, the time of the PPP drop will be as per the 'LNS Reset' time on the Control Page which can be adjusted by customers.

  • RESOLUTION
    20¾ days ago by Andrew

    This work was completed.

  • Closed