L2TP service drop
MINOR Closed L2TP
STATUS
Closed
CREATED
Jun 29, 10:40 AM (15½ days ago)
AFFECTED
L2TP
STARTED
Jun 29, 10:35 AM (15½ days ago)
CLOSED
Jun 29, 10:51 AM (15½ days ago)
REFERENCE
42691 / AA42691
MASTODON
INFORMATION
  • INITIAL
    15½ days ago by Andrew

    We're investigating the cause of a number of L2TP services dropping and reconnecting. Update to follow.

  • UPDATE
    15½ days ago by Andrew

    This incident affected about half of our L2TP services, with the remaining half being unaffected. affected customers are back online now though.

  • RESOLUTION
    15½ days ago by Andrew

    At this moment we're unsure of the cause - a drop like this is typical of something breaking out on the internet affecting routing for for some locations for a short moment - We can't see a problem or cause of this on our network.

  • Closed