Intermittent call failures
MINOR Closed VoIP and SIMs
STATUS
Closed
CREATED
May 27, 06:34 PM (1 year ago)
AFFECTED
VoIP and SIMs
STARTED
May 27, 06:00 PM (1 year ago)
CLOSED
May 27, 07:51 PM (1 year ago)
REFERENCE
42766 / AA42766
MASTODON
INFORMATION
  • INITIAL
    1 year ago by James

    We're investigating a problem causing intermittent SIP call failures.

  • UPDATE
    1 year ago by James

    The problem is only affecting one of our call routers, which has been taken out of service. This means calls should return to normal while we're investigating.

  • UPDATE
    1 year ago by James

    Everything should be back to normal now, but some phones will need to re-register. This will happen in time, but if something's not working please re-register or reboot your phone.

  • UPDATE
    1 year ago by James

    Closing this status, as all seems to be well, but we're continuing our investigation into the cause.

  • Closed