STARTED
Nov 17, 10:23 AM (4 months ago)
CLOSED
Nov 17, 05:18 PM (4 months ago)
DESCRIPTION
Update from supplier;
We've identified an issue impacting customer connectivity.
Our initial analysis shows the issue is impacting service in and around London regions.
We're currently working through the impact and issue and will look to provide more detail as soon as we have it.
We'll keep you informed and updated on developments. Our priority is to restore service to normal operations with minimal disruption as soon as possible.
Resolution: This was caused by a fibre break in the London area - traffic was rerouted, and has remained stable.