We have new email servers that we are moving customer to. The move is happening 'behind the scenes' and no server settings on customer email programs will need to be changed. However, there is a minor change that impacts POP3 users regarding a change in how messages we mark as spam are delivered. If you you use POP3 to collect email then please read: https://support.aa.net.uk/POP3_Tips for further information.
Please do get in touch with us if you have any questions or concerns about this though.
We're starting the process of moving customers to new back end storage servers. This is a process that is being done as seamlessly as possible and should not be noticed by customers. Customers do not need to make any change to their email programs.
The reason for this work is fourfold: increase the storage capacity we have available, improve resilience, improve performance and improve the ease of further capacity upgrades in the future.
We expect this work to take a few weeks to complete.