Email Problems - and weekend emergency maintenance
MINOR Closed email
STATUS
Closed
AFFECTED
email
STARTED
Nov 26, 10:07 AM (2 months ago)
CLOSED
Nov 26, 11:33 PM (2 months ago)
REFERENCE
42416 / AA42416
INFORMATION
  • INITIAL
    2 months ago by Andrew

    Similar to yesterday's problem, we're investigating a problem that is affecting access to webmail and also delays with incoming email.

  • UPDATE
    2 months ago by Andrew

    The database cluster has had a problem again, and we are needing to restart it.

  • UPDATE
    2 months ago by Andrew

    Services are being restored.

  • UPDATE
    2 months ago by Andrew

    The database cluster is still recovering, but it working enough that we have enabled all services again. We are planning emergency maintenance over the weekend to investigate the cause of the problem we have had yesterday and today.

  • UPDATE
    2 months ago by Andrew

    We have scheduled time to investigate the problems with our cluster - this will happen at 10PM this evening. Further information about this work is being posted on https://aastatus.net/42417

  • Closed