At Risk Period - BT Planned Work on one of our hostlinks
MAINTENANCE Closed Broadband
STATUS
Closed
AFFECTED
Broadband
STARTED
Apr 27, 09:00 PM (11 days ago)
CLOSED
Apr 28, 04:14 PM (10¼ days ago)
REFERENCE
39513 / PW544883
INFORMATION
  • INITIAL
    11 days ago by Andrew

    For Broadband customers, we have dual links to BT in separate datacentres - BT have planned work for the links we have in the Harbour Exchange datacentre (Equinix LD8) on 28th April betwen midnight and 6AM. This will mean that we will be running on just our links in Telehouse. We have enough capacity and customer should not experience any loss or deterioration of service. The work takes place on the early hours of 28th April, but we'll be moving traffic to Telehouse the day before.

  • UPDATE
    11 days ago by Andrew

    We'll be moving traffic away from the links that this planned work affects shortly.

  • UPDATE
    11 days ago by Andrew

    Traffic has now been moved. We'll await the 'all clear' from BT before moving traffic back. This should have no customer impact.

  • UPDATE
    10¼ days ago by Andrew

    We have enabled the links to BT that we shut down for their PEW (which then didn't happen)

  • RESOLUTION
    10¼ days ago by Andrew

    BT say: "This work did not go ahead due to technical issues." It has been rescheduled as per: https://aastatus.net/40341

  • Closed