Posted: Saturday 17:30:55
|We have identified a small number of TalkTalk connected circuits that have 1-4% packetloss in the evenings between 7pm and 9pm. We have worked with TalkTalk NOC and have helped them to identify a link running at full capacity within their network. Work is still ongoing to fix this.|
|To aid with TalkTalks investigations we have shutdown our interconnect in Harbour Exchange to TalkTalk. We still have plenty of capacity in Telehouse so this work is not service affecting.|
|TalkTalk say: "NOC troubleshooting has identified that one of three 10 gig circuit between the LTS and the LDN at hex is reaching capacity between 19:30 and 21:30hrs and is the root cause of the packet loss."|
|Broadband Users Affected||1.50%|
|Started||18 Oct 19:00:00|
|Update was expected||Yesterday 18:00:00|
Posted: 20 Oct 15:01:04
Multiple vulnerabilities have been reported in dnsmasq, the service on the ZyXEL routers which provides a DNSresolver, DHCP functions and router advertisement for IPv6.
The scope of these is relatively broad, and most attack vectors are local. causing the router to fail DNS/DHCP/RA if exploited (DoS condition), one additional vector includes execution of arbitrary code.
An official patch from ZyXEL is estimated to be provided during December 2017 for the VMG1312-B10D routers (Firmware V5.13(AAXA.7)), and January 2018 for the the VMG1312-B10A routers.
|Expected close||01 Feb 2018|
Posted: 16 Oct 14:03:30
There are lots of news articles and discussions about the 'KRACK' attack vulnerability affecting WiFi client devices.In summary, this affects WPA2 (and WPA3) (as well as being an additional insecurity with TKIP) And is actually a bug in the WiFi spec - ie the design wasn't thought out properly. So any implementation which follows the spec is vulnerable. There is more technical information about this in the links below.
From an customer of AAISP point of view, we do sell DSL routers with WiFI as well as WiFi access points but, this is a vulnerability in WiFi clients rather than the routers themselves.
Generally, the fix for this vulnerability is on the client side - ie the computer or mobile device connecting to a WiFi network, and so customers should look for software updates for their devices and operating systems. There are links below regarding devices we are involved with which contain further information.
We'll add further information to this post as we receive it.
16 Oct 14:04:01
WiFi device specific information:
|Started||16 Oct 10:00:00|
Posted: 16 Oct 13:33:49
|Texts and emails reporting lines up/down, engineer visits and some other information have been broken over the weekend. This means some delayed messages are being sent out. Sorry for any confusion, it should all be sorted shortly.|
|Started||16 Oct 13:00:00|
|Closed||16 Oct 14:00:00|
|Previously expected||16 Oct 14:00:00|
Posted: 13 Sep 16:17:34
I am pleased to confirm we have now launched "Quota Bonus"
The concept is simple, and applies to Home::1 and SoHo::1 on all levels including terabyte.
You start your billing month with your quota as normal, but get an extra bonus that is half of the unused quota, if any, from the previous month.
This allows people to build up a reserve and allow for occasional higher months without needing top-up.
Thanks to all of the customers for the feedback on my blog posts on this. --Adrian.
P.S. yes, it is sort of cumulative, see examples on http://aa.net.uk/broadband-quota.html
|Started||13 Sep 16:15:00|
Posted: 4 Sep 17:22:46
We have a number of tariff changes planned, after a lot of interesting comments from my blog post - thank you all.
Some things are simple, and we are able to do sooner rather than later, like the extra 50GB already announced. Some will not be until mid to late October as they depend on other factors. Some may take longer still.
To try and ensure we get improvements as quickly as possible for customers I am updating a news item on our web site with details as we go.
As you will see, we are testing a change to make top-up on Home::1/SoHo::1 not expire. We have the end of a period (full moon) in two days where we can see if code changes work as expected on a live customer line. If all goes well then later this week we can change the description on the web site and officially launch this change.
Do check that page for updates and new features we are adding as we go.
6 Sep 13:57:18
|We have made top-up on Home::1 and SoHo::1 not expire, continuing until you have used it all. This applies to any top-up purchased from now on.|
|Started||4 Sep 17:19:37|
Posted: 3 Sep 08:12:02
We have changed the monthly quota allowances on Home::1 and SoHo::1 today, increasing all of the sub terabyte rates by 50GB per month, without changing prices.
I.e. you now get 200GB for the previous price of 150GB, and 300GB for the previous price of 250GB.
Existing customers have had this additional amount added to their September quota.
|Started||3 Sep 08:10:00|
Posted: 2 Feb 21:19:15