We're wanting to do another LNS move for 160M and faster FTTP customers. (Hopefully this will be the last for a little while!)
We will performing the LNS 're-shuffle' on Saturday morning, starting from 1AM affecting 160M and faster FTTP circuits. This means we will force a PPP reconnect for these circuits so that the reconnect to a different LNS.
The 'downtime' for each circuit would typically be a few seconds. The time that this happens can be chosen by customers, the default is 1AM, but the 'LNS reset' setting on our Control Pages can be changed on a per circuit basis by customers if a later time would be more convenient.
This type of work is happening fairly frequently at the moment as we upgrade one LNS at a time with newer software. This is part of our project to improve the performance of our FireBrick FB9000. More information about this can be read here: https://www.aa.net.uk/etc/news/fb9000-lns-progress/
160M and faster FTTP customer will see 2 to 3 PPP reconnects between the hours of 1AM and 4AM as we update software.
We are needing to upgrade the 'auxiliary' software on our pool of 'Witless' LNSs that handle 160M and faster FTTP circuits. This is the low level software that initialises the FIreBrick when it boots and also performs hardware monitoring. The update alters the thresholds of the power rail monitoring making it less zealous to order prevent unnecessary reboots - as we saw in https://aastatus.net/42452
We will performing a software update and LNS 're-shuffle' on Thursday morning, starting from 1AM affecting 160M and faster FTTP circuits. This means we will force a PPP reconnect for these circuits so that the reconnect to a different LNS.
The 'downtime' for each circuit would typically be a few seconds. The time that this happens can be chosen by customers, the default is 1AM, but the 'LNS reset' setting on our Control Pages can be changed on a per circuit basis by customers if a later time would be more convenient.
This type of work is happening fairly frequently at the moment as we upgrade one LNS at a time with newer software. This is part of our project to improve the performance of our FireBrick FB9000. More information about this can be read here: https://www.aa.net.uk/etc/news/fb9000-lns-progress/
Since Monday we've had reports of strange audio problems with some VoIP calls. It sounds like some calls are hearing audio from other calls.
Updated description: This is affecting calls from mobiles to former BT numbers that have been ported. The fault is somewhere within the BT telephone network. We reported this to our carrier on August 1st.
We will performing a software update and LNS 're-shuffle' on Tuesday morning, starting from 1AM affecting 160M and faster FTTP circuits. This means we will force a PPP reconnect for these circuits so that the reconnect to a different LNS.
The 'downtime' for each circuit would typically be a few seconds. The time that this happens can be chosen by customers, the default is 1AM, but the 'LNS reset' setting on our Control Pages can be changed on a per circuit basis by customers if a later time would be more convenient.
This type of work is happening fairly frequently at the moment as we upgrade one LNS at a time with newer software. This is part of our project to improve the performance of our FireBrick FB9000. More information about this can be read here: https://www.aa.net.uk/etc/news/fb9000-lns-progress/
FTTP Customers with lines 160M or faster connect to our pool of LNSs named 'Witless', these LNSs have a software upgrade planned and this will mean a PPP drop between midnight and 6AM on 20th July. As usual with a PPP drop the line would be off for a few seconds whilst the customer router reconnects.
For most customers, the time of the PPP drop will be as per the 'LNS Reset' time on the Control Page which can be adjusted by customers.