Our carrier for incoming calls to 07 numbers has scheduled maintenance on their platform that will affect incoming calls. This only affects our customers who have an 07 number from us.Start time: 2020-10-23 22:00 End time: 2020-10-23 22:30
Affected services: Whilst every effort will be made to reroute call traffic before this maintenance, some in-progress inbound and outbound calls may be dropped and will not automatically re-establish.
Here is a brief summary of this incident and what we are planning to do to improve matters.
We do apologise to those affected by this incident, especially those who didn't reconnect successfully early on.