Update 1 July: The datacentre say that whilst the UPS was disconnected for planned maintenance they incurred a coincidental loss of utility mains power, and thus power to the site was lost.
We will be performing a software upgrade to our POP3 and IMAP servers on Sunday 16th June from 8AM.
The nature of this work requires that all the servers in the cluster need to be upgraded at the same time, this means there will be a period of around 15 minutes where POP3 and IMAP access to email will be unavailable.
We will update this post as the work is carried out
On Sunday 16th June between 3am - 5am we will be carrying out general core network maintenance.
We expect there to be some disruption during this time.
We will be performing general maintenance on the bulk of our servers. Most of this will not affect customers, but there may be times when some services (eg our control pages) will be offline for a short while.
This work won't affect general internet access.
The work will take place from 10PM through to 11:30PM on 20th, 21st, 22nd and 23rd May. Staff will post in IRC when the work is starting and what, if anything, it it likely to affect.
Between 03:00 - 05:00 Sunday 7th April we will be upgrading software some of our switch stacks in London.
We expect this to cause some disruption to broadband and TalkTalk Ethernet services.
Between 03:00 - 05:00 Sunday 24th we will be upgrading software some of our switch stacks in London.
We expect this to cause some disruption to broadband services.