One of our transit providers (Lumen) are performing critical maintenance on their fibres that provide some of our Internet connectivity in our Telehouse datacentre. This will mean that one of our transit links will be taken down for the period of their work:
Starting: 2021-06-23 22:00 until 2021-06-24 06:00
We have multiple transit providers and do not anticipate that this will affect our customers.
We had problems overnight with one of our interconnects to BT. This resulted in a large number of BT lines dropping and reconnecting. Due to that way that reconnects work in this situation we have a higher than normal number lines on a single LNS (router) at our side.
So as to avoid these lines from experiencing congestion we plan to force them to reconnect to the correct LNS from 17:30 this evening. This will mean a PPP drop and reconnect for these affected lines resulting in loss of service whilst the customer router reconnects. This would take between a few seconds and a minute depending on the router at the customer side.