Last 10 minor outages posts, sorted by last updated
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MINOR Closed TT DSL
AFFECTED
TT DSL
STARTED
Apr 15, 01:10 PM (23¼ days ago)
CLOSED
Apr 19, 03:07 PM (19¼ days ago)
DESCRIPTION
We've seen a few line reconnects today at 09:12 and 13:00 - these have affected a small number (<200) TalkTalk lines. The one at 09:12 looks to be localised to a particular geographical area, but the 13:00 one is as yet unexplained. Staff are monitoring.
Resolution: There have been no other re-occurrences of this.

Closed: 19¼ days ago
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MINOR Closed Broadband
AFFECTED
Broadband
STARTED
Apr 09, 02:33 PM (29¼ days ago)
CLOSED
Apr 10, 10:15 AM (28½ days ago)
DESCRIPTION
We are aware of some problems affecting TalkTalk lines in the Oxfordshire area No further updates but we'll let you know as soon as we get a further update
Resolution: Technical / Suspected Root Cause Card failed, engineer attended and replaced card to restore service.

Closed: 28½ days ago
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MINOR Closed TalkTalk Broadband
AFFECTED
TalkTalk Broadband
STARTED
Mar 30, 09:00 PM (1¼ months ago)
CLOSED
Apr 06, 10:12 AM (1 month ago)
DESCRIPTION
Due to an maintenance on submarine cables between Dublin & Southport TalkTalk are having congestion problems which is affecting a small number of broadband. These lines saw high latency and 20% packet loss on Tuesday 9pm-midnight, and again today (Wednesday) from 9AM onward.
Resolution: The problem has not reoccurred since 31st March.

Closed: 1 month ago
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MINOR Closed General
AFFECTED
General
STARTED
Mar 24, 02:54 PM (1½ months ago)
CLOSED
Mar 24, 03:10 PM (1½ months ago)
DESCRIPTION
We've had alerts of general network problems, we're investigating.
Resolution: One of our routers that serves our Maidenhead to Telehouse connection crashed and access to/from our Maidenhead datacentre was disturbed whilst traffic recovered/re-routed.

Closed: 1½ months ago
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MINOR Closed DATA SIMs
AFFECTED
DATA SIMs
STARTED
Mar 22, 10:51 AM (1½ months ago)
CLOSED
Mar 24, 10:41 AM (1½ months ago)
DESCRIPTION
Similar, but slightly different to https://aastatus.net/39710 - We have a problem with our supplier's API that is preventing us from requesting changes to the activation of DATA SIMs. We've reported this problem and are awaiting a fix. In the meantime, if customers need DATA SIMs suspending or activating then we can do this manually, please get in touch with us support@aa.net.uk
Resolution: This has been fixed.

Closed: 1½ months ago
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MINOR Closed Internet
AFFECTED
Internet
STARTED
Mar 23, 03:30 PM (1½ months ago)
CLOSED
Mar 23, 04:00 PM (1½ months ago)
DESCRIPTION
LINX, one the main peering points in the UK has problems, and this is affecting various bits of the internet.
Resolution: The Internet Exchange Point 'LINX' had an outage affecting many parts of the UK's internet traffic.

Closed: 1½ months ago
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MINOR Closed SIP2SIM
AFFECTED
SIP2SIM
STARTED
Mar 22, 12:24 PM (1½ months ago)
CLOSED
Mar 22, 02:30 PM (1½ months ago)
DESCRIPTION
We have reports of SIP2SIM customers unable to make calls from the SIM but that calls to the SIM are working. We're investigating.
Resolution: Calls were working again at around 14:30 on Monday. the carrier will be sending us a 'Reason for Outage' later in the week.

Closed: 1½ months ago
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MINOR Closed Broadband
AFFECTED
Broadband
STARTED
Mar 19, 07:08 PM (1½ months ago)
CLOSED
Mar 19, 07:29 PM (1½ months ago)
DESCRIPTION
At around 19:08 we saw some broadband lines drop and reconnect. This was due to one of our LNSs crashing. The cause is being investigated.
Resolution: Many lines reconnected quickly, and most were back online by 19:13

Closed: 1½ months ago
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MINOR Closed VoIP and SIMs
AFFECTED
VoIP and SIMs
STARTED
Mar 16, 01:10 PM (1¾ months ago)
CLOSED
Mar 17, 10:00 PM (1¾ months ago)
DESCRIPTION
A number of calls dropped, and SIP registrations were lost, at around 12:54. We are investigating the cause.
Resolution: The device was fixed and bought back in to service after a visit to the datacentre.

Closed: 1¾ months ago
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MINOR Closed SMS
AFFECTED
SMS
STARTED
Mar 11, 01:59 PM (1¾ months ago)
CLOSED
Mar 16, 05:24 PM (1¾ months ago)
DESCRIPTION
We have had a few reports of incoming SMSs to 07 numbers that we provide not being received. We are investigating this with the mobile carrier.
Resolution:

Closed: 1¾ months ago
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