Last 10 minor outages posts, sorted by last updated
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MINOR Closed VoIP and SIMs
AFFECTED
VoIP and SIMs
STARTED
May 29, 04:13 PM (19¾ days ago)
CLOSED
May 29, 04:27 PM (19¾ days ago)
DESCRIPTION
Following on from the network problems we had earlier, we have some VoIP numbers that are not working for incoming calls. This is being looked in to.
Resolution:

MINOR Closed VoIP and SIMs
AFFECTED
VoIP and SIMs
STARTED
May 18, 04:27 PM (30¾ days ago)
CLOSED
May 18, 04:55 PM (30¾ days ago)
DESCRIPTION
We have had reports that incoming calls to some of our hosted mobile numbers are not working. This has been raised with our upstream carrier who are investigating a routing issue. We don't believe all mobile numbers are affected
Resolution: Incorrect routing change within our carriers supplier network.

MINOR Closed TT DSL
AFFECTED
TT DSL
STARTED
Apr 15, 01:10 PM (2 months ago)
CLOSED
Apr 19, 03:07 PM (2 months ago)
DESCRIPTION
We've seen a few line reconnects today at 09:12 and 13:00 - these have affected a small number (<200) TalkTalk lines. The one at 09:12 looks to be localised to a particular geographical area, but the 13:00 one is as yet unexplained. Staff are monitoring.
Resolution: There have been no other re-occurrences of this.

MINOR Closed Broadband
AFFECTED
Broadband
STARTED
Apr 09, 02:33 PM (2¼ months ago)
CLOSED
Apr 10, 10:15 AM (2¼ months ago)
DESCRIPTION
We are aware of some problems affecting TalkTalk lines in the Oxfordshire area No further updates but we'll let you know as soon as we get a further update
Resolution: Technical / Suspected Root Cause Card failed, engineer attended and replaced card to restore service.

MINOR Closed TalkTalk Broadband
AFFECTED
TalkTalk Broadband
STARTED
Mar 30, 09:00 PM (2½ months ago)
CLOSED
Apr 06, 10:12 AM (2¼ months ago)
DESCRIPTION
Due to an maintenance on submarine cables between Dublin & Southport TalkTalk are having congestion problems which is affecting a small number of broadband. These lines saw high latency and 20% packet loss on Tuesday 9pm-midnight, and again today (Wednesday) from 9AM onward.
Resolution: The problem has not reoccurred since 31st March.

MINOR Closed General
AFFECTED
General
STARTED
Mar 24, 02:54 PM (2¾ months ago)
CLOSED
Mar 24, 03:10 PM (2¾ months ago)
DESCRIPTION
We've had alerts of general network problems, we're investigating.
Resolution: One of our routers that serves our Maidenhead to Telehouse connection crashed and access to/from our Maidenhead datacentre was disturbed whilst traffic recovered/re-routed.

MINOR Closed DATA SIMs
AFFECTED
DATA SIMs
STARTED
Mar 22, 10:51 AM (2¾ months ago)
CLOSED
Mar 24, 10:41 AM (2¾ months ago)
DESCRIPTION
Similar, but slightly different to https://aastatus.net/39710 - We have a problem with our supplier's API that is preventing us from requesting changes to the activation of DATA SIMs. We've reported this problem and are awaiting a fix. In the meantime, if customers need DATA SIMs suspending or activating then we can do this manually, please get in touch with us support@aa.net.uk
Resolution: This has been fixed.

MINOR Closed Internet
AFFECTED
Internet
STARTED
Mar 23, 03:30 PM (2¾ months ago)
CLOSED
Mar 23, 04:00 PM (2¾ months ago)
DESCRIPTION
LINX, one the main peering points in the UK has problems, and this is affecting various bits of the internet.
Resolution: The Internet Exchange Point 'LINX' had an outage affecting many parts of the UK's internet traffic.

MINOR Closed SIP2SIM
AFFECTED
SIP2SIM
STARTED
Mar 22, 12:24 PM (2¾ months ago)
CLOSED
Mar 22, 02:30 PM (2¾ months ago)
DESCRIPTION
We have reports of SIP2SIM customers unable to make calls from the SIM but that calls to the SIM are working. We're investigating.
Resolution: Calls were working again at around 14:30 on Monday. the carrier will be sending us a 'Reason for Outage' later in the week.

MINOR Closed Broadband
AFFECTED
Broadband
STARTED
Mar 19, 07:08 PM (3 months ago)
CLOSED
Mar 19, 07:29 PM (3 months ago)
DESCRIPTION
At around 19:08 we saw some broadband lines drop and reconnect. This was due to one of our LNSs crashing. The cause is being investigated.
Resolution: Many lines reconnected quickly, and most were back online by 19:13