We currently 'scan' incoming email for spam, the system then sets the subject to say if it believes the message is spam and it can move messages to a spam folder. This is based on the 'Spamassassin' software. We are now trying out an additional spam scanner called Rspamd.
We will test this out through the following steps:
Customers may be interested in comparing the spam scores of their email and we welcome any feedback - email in to support. We'll update this post with the progress.
This also serves as reminder to customers who may be running out-of-support email programs or operating systems that may have problems connecting to up-to-date servers. eg - customers who are running Windows 7 would be running an operating system that went out of support over two years ago. We will attempt to contact customers who we see as having connection problems.
Customer's using old devices, old operating systems or old email programs which have problems connecting may be able to use webmail instead: https://webmail.aa.net.uk
CityFibre are performing router upgrades within their network which is going to be service affecting. They expect most services will see an outage of up to 60 mins in the early hours of June 23rd.
There are further upgrades planned for subsequent days though to the end of June which will affect fewer circuits.