Last 10 Maintenance posts, sorted by last updated
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MAINTENANCE Completed IRC
AFFECTING
IRC
STARTED
Jan 14, 06:30 AM (4½ days ago)
CLOSED
Jan 14, 07:27 AM (4½ days ago)
DESCRIPTION
We will carry out some work on our IRC servers (irc.aachat.net) on the morning of the 14th of January. No disruption is expected but we're doing it early as a precaution.
Resolution:

MAINTENANCE Completed General News
AFFECTING
General News
STARTED
Dec 15, 09:00 AM (1 month ago)
CLOSED
Jan 12, 12:01 PM (6¼ days ago)
DESCRIPTION
We've listed our opening times and services that are affected by various industry change freezes: https://www.aa.net.uk/etc/news/christmas-and-new-year-2020/
Resolution:

MAINTENANCE Completed Maidenhead
AFFECTING
Maidenhead
STARTED
Dec 10, 03:00 AM (1¼ months ago)
CLOSED
Dec 10, 05:41 AM (1¼ months ago)
DESCRIPTION

We will be bringing up additional routing between our London sites and Maidenhead. This is a period of 'at risk' as routing to services in Maidenhead (VoIP, Control pages, colocation) may be affected for brief moments whilst the work is being carried out.

Starting: Thursday 10th December, 3AM

Ending by: Thursday 10th December, 5AM


Resolution:

MAINTENANCE Completed Internal Routing
AFFECTING
Internal Routing
STARTED
Dec 03, 03:00 AM (1½ months ago)
CLOSED
Dec 03, 04:33 AM (1½ months ago)
DESCRIPTION

We're adjusting some of our internal routing between Maidenhead and London, this is general maintenance and is a period of 'at risk' whilst we do the work as there may be moments when our internal traffic involving maidenhead is routed over different links.

Starting: Wednesday 3rd December, 3AM

Ending by: Wednesday 3rd December, 5AM


Resolution: This work has been completed successfully.

MAINTENANCE Completed Control Page
AFFECTING
Control Page
STARTED
Nov 25, 06:00 AM (1¾ months ago)
CLOSED
Nov 25, 06:37 AM (1¾ months ago)
DESCRIPTION
We're doing some work with the Control Pages that will mean there will be a short moment where the pages will not be available. This is expected to only last a few minutes and will happen between 6AM and 7AM.
Resolution:

MAINTENANCE Completed Control Pages
AFFECTING
Control Pages
STARTED
Nov 15, 10:00 AM (2 months ago)
CLOSED
Nov 15, 12:17 PM (2 months ago)
DESCRIPTION
One of the servers behind the Control Pages is being upgraded on Sunday 15th November from 10AM onwards. During this time parts of the control pages will be unavailable.
Resolution:

MAINTENANCE Completed Maidenhead
AFFECTING
Maidenhead
STARTED
Nov 13, 05:30 AM (2 months ago)
CLOSED
Nov 12, 03:52 PM (2 months ago)
DESCRIPTION
We will be adjusting some of the routing between our London datacentres and Maidenhead. This work will start from 5:30 and should last about 30 minutes. During this time there may be slight disruption to accessing services which we host in Maidenhead. This includes access to Control Pages, VoIP and physical servers that we host for customers.
Resolution: This is been postponed until further notice.

MAINTENANCE Completed TalkTalk FTTC
AFFECTING
TalkTalk FTTC
STARTED
Nov 13, 01:30 AM (2 months ago)
CLOSED
Nov 13, 09:15 AM (2 months ago)
DESCRIPTION

We have been informed by our supplier that Openreach intend to carry out maintenance within their network. During the maintenance window you may experience one period of outage to the maximum specified below.

This is to advise that Openreach will be applying an urgent network element fix on 13th Nov 2020 from 01:30 to 06:00. Anticipated Downtime : 20 Minutes.

Exchanges listed below


Resolution: Assuming this work was carried out, we saw little to no line drops as a result.

MAINTENANCE Completed FTTC FTTP
AFFECTING
FTTC FTTP
STARTED
Nov 13, 01:30 AM (2 months ago)
CLOSED
Nov 13, 09:14 AM (2 months ago)
DESCRIPTION

Openreach are performing a series of upgrades over a 4-day period commencing 10th Nov, with sets of exchanges being upgraded on different nights. The upgrade will take place on a nightly basis between 01:30 and 06:00 hours.

Anticipated Downtime : 20 Minutes

The exchanges listed below are due to have work carried out on 13th November from 1:30AM:


Resolution: Assuming this work was carried out, we saw little to no line drops as a result.

MAINTENANCE Completed FTTC FTTP
AFFECTING
FTTC FTTP
STARTED
Nov 12, 01:30 AM (2 months ago)
CLOSED
Nov 12, 10:55 AM (2 months ago)
DESCRIPTION

Openreach are performing a series of upgrades over a 4-day period commencing 10th Nov, with sets of exchanges being upgraded on different nights. The upgrade will take place on a nightly basis between 01:30 and 06:00 hours.

Anticipated Downtime : 20 Minutes

The exchanges listed below are due to have work carried out on 12th November from 1:30AM:


Resolution: