Last 10 Maintenance posts, sorted by last updated
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MAINTENANCE Completed Routers
AFFECTING
Routers
STARTED
Jul 16, 03:00 AM (1¼ months ago)
CLOSED
Jul 28, 07:33 AM (1 month ago)
DESCRIPTION

We'll be performing routine overnight software upgrades on our pool of LNSs and BGP routers, starting Thursday 16th July. One LNS will be done per night, and this involves moving lines between the LNSs and upgrading when lines have been moved off. Customers may see a PPP drop and reconnect in the early hours of the morning as this work is carried out.

Upgrades to our BGP routers will also happen overnight but should have little to no impact.

Resolution: Our pool of LNS routers have completed their round of upgrades and so have the majority of our other routers.

Closed: 1 month ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
Jun 22, 11:00 PM (2 months ago)
CLOSED
Jun 23, 06:00 AM (2 months ago)
DESCRIPTION
Bracknell, Wokingham. - a service interruption of approximately 10 minutes during the maintenance window
Resolution:

Closed: 2 months ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
Jun 18, 11:00 PM (2¼ months ago)
CLOSED
Jun 19, 10:00 AM (2¼ months ago)
DESCRIPTION
Customers are expected to experience a service interruption of approximately 10 minutes during the maintenance window; however, should any unforeseen issues arise on site, the outage duration may exceed this timeframe
Resolution:

Closed: 2¼ months ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
Jun 10, 02:00 AM (2½ months ago)
CLOSED
Jun 10, 11:35 AM (2½ months ago)
DESCRIPTION
CF are performing emergency works on a number of broadband circuits tomorrow morning affecting circuits in the Willingham area Customers are expected to experience a service interruption of approximately 30 minutes during the maintenance window; however, should any unforeseen issues arise on site, the outage duration may exceed this time frame
Resolution:

Closed: 2½ months ago
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MAINTENANCE Completed BT
AFFECTING
BT
STARTED
Jun 09, 12:01 AM (2½ months ago)
CLOSED
Jun 09, 07:17 AM (2½ months ago)
DESCRIPTION
BT have planned work on one of our Hostlinks. We will take the link out of service to avoid any disruption.
Resolution: The link is now back in service - no customers were affected by this work.

Closed: 2½ months ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 25, 01:00 AM (3 months ago)
CLOSED
May 25, 10:24 AM (3 months ago)
DESCRIPTION
Derby - Expected 5-10 minute loss of service during maintenance window.
Resolution:

Closed: 3 months ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 24, 01:00 AM (3 months ago)
CLOSED
May 25, 10:25 AM (3 months ago)
DESCRIPTION
Crawley, Chester, Dundee - Expected 5-10 minute loss of service during maintenance window.
Resolution:

Closed: 3 months ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 23, 01:00 AM (3 months ago)
CLOSED
May 23, 10:25 AM (3 months ago)
DESCRIPTION
Worthing/High Wycombe/York - Expected 5-10 minute loss of service during maintenance window.
Resolution:

Closed: 3 months ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 17, 12:01 AM (3¼ months ago)
CLOSED
May 17, 08:38 PM (3¼ months ago)
DESCRIPTION
Sheffield/Slough/Solihull -- We are conducting planned maintenance on our network. Service may be affected for 5-10 minutes during the maintenance window. What we are doing: Firmware Upgrade Start Date and Time of Maintenance 17/05/2026 00:01:00 BST End Date and Time of Maintenance 17/05/2026 06:00:00 BST
Resolution:

Closed: 3¼ months ago
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MAINTENANCE Completed Broadband
AFFECTING
Broadband
STARTED
May 15, 11:00 PM (3¼ months ago)
CLOSED
May 16, 10:25 AM (3¼ months ago)
DESCRIPTION
Reading, Berkshire - DCD Restart. No outage is expected; however, in the unlikely event of an issue, any service disruption should not exceed 10 minutes.
Resolution:

Closed: 3¼ months ago
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