We had problems overnight with one of our interconnects to BT. This resulted in a large number of BT lines dropping and reconnecting. Due to that way that reconnects work in this situation we have a higher than normal number lines on a single LNS (router) at our side.
So as to avoid these lines from experiencing congestion we plan to force them to reconnect to the correct LNS from 17:30 this evening. This will mean a PPP drop and reconnect for these affected lines resulting in loss of service whilst the customer router reconnects. This would take between a few seconds and a minute depending on the router at the customer side.
BT have planned work on our links used for broadband lines in our Telehouse datacentre. We have resilient links in Harbour Exchange datacentre and so traffic will be seamlessly moved before BT's work is carried out.
We are not expecting any impact on customers.
Starting: 25th Feb, 00:01. Ending: 25 Feb 06:00