We will be starting software upgrades on our 'Witless' LNSs from Sunday morning. This is in response to a rare bug causing problems.To do this, we will performing an LNS 're-shuffle' starting Sunday morning, starting from 2AM affecting FTTP and some FTTC circuits. This means we will force a PPP reconnect for these circuits so that the reconnect to a different LNS.
The 'downtime' for each circuit would typically be a few seconds. The time that this happens can be chosen by customers by setting the 'LNS reset' option on our Control Pages.
We've found a problem in our core network, so we need to make some changes at multiple sites. Your service outage is expected to be a minor outage lasting less than 2 minutes. There will be loss of capacity during the works as each switch is replaced This will be between 01:01 - 06:00 All work will be completed by 06:00