Recent posts
Timeline view of events on our network and systems

Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.

MAINTENANCE Completed Routing
AFFECTING
Routing
STARTED
May 25, 02:00 AM (3 days ago)
CLOSED
May 25, 03:23 AM (2¾ days ago)
DESCRIPTION
We have a new link between our Maidenhead and Harbour Exchange POPs (Point of Presence) which will be made live in the early hours of May 25. Impact on customers should be none or very minimal. We'll update this post upon completion.
Resolution: IPv6 routing was enabled without problem, but enabling IPv4 did cause a problem and was reverted. We will review this and will reschedule a time to bring up IPv4 routing. Our apologies to those who were affected by the routing problems that lasted for a few minutes at 3AM.

MAINTENANCE Completed IRC
AFFECTING
IRC
STARTED
May 20, 06:00 PM (7¼ days ago)
CLOSED
May 20, 06:40 PM (7¼ days ago)
DESCRIPTION
Our web IRC client and these status pages will be unavailable this evening for a short while after 18:00. Apologies for the short notice. Yes, we're aware that we're writing a status post that you won't be able to see while the status page is down!
Resolution:

MINOR Closed VoIP
AFFECTED
VoIP
STARTED
May 17, 11:45 AM (10½ days ago)
CLOSED
May 17, 12:20 PM (10½ days ago)
DESCRIPTION
We're investigating a problem that is affecting VoIP numbers that have a 'Time Profile' configured. Calls are currently failing.
Resolution:

MINOR Closed Routing
AFFECTED
Routing
STARTED
May 05, 03:30 AM (22¾ days ago)
CLOSED
May 05, 03:50 AM (22¾ days ago)
DESCRIPTION
Whilst performing some general maintenance an IPv4 routing problem occurred that caused packetloss to some destinations for a couple of minutes. This was unexpected and the cause is being investigated. Service was restored by 03:36
Resolution: This was caused by an incorrect configuration. The configuration was reverted and service was restored. The configuration was later corrected.

MAINTENANCE Assumed Completed Overnight upgrades
AFFECTING
Overnight upgrades
STARTED
Apr 26, 01:00 AM (1 month ago)
DESCRIPTION
We will be starting a round of overnight software upgrades to our FireBrick LNSs and routers. We have a large number of LNSs to update and we upgrade one per night. Each line will see one brief drop as it's moved to a new LNS over the coming few weeks. More details on how we perform LNS upgrades can be found here: https://support.aa.net.uk/LNS_Switches