Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.
We've had some problems today with Apple related traffic causing some of our routers to get busy. This has affected some customers with some latency and packetloss to some destinations on the Internet. The problem is that the recent software updates from Apple are being downloaded via our 'transit' links instead of our 'peering' links.
The bulk of our traffic comes to us over our peering links where we have higher capacity connections in to exchange points such as LINX and LONAP. However, even though we have direct peering with Apple of these higher capacity links, today's Apple traffic is being set over our smaller transit links.
We have tried to balance the traffic across the transit links we have, but this hasn't been perfect. We've emailed Apple, requesting that they send traffic to us over the peering links but we've only had an automatic ticket confirmation reply so far.
Traffic levels Friday evening were the highest we've ever seen, however the traffic was spread over multiple routers and were at levels that didn't impact our service negatively. We've had no word back from Apple about them using our peering links. We'll be looking at upgrading our transit capacity as a result of this so as to be able to cope better in the future.
We also understand that there was various reports in the media about Apple having problems yesterday and there were widely reported problems with update downloads failing. We're not sure is this is related to the reasons why Apple traffic was being set via transit instead of our direct peering with Apple though.
2020-11-18 Further update: We're in positive discussions with Apple in regard to improving the connectivity between our networks.
We have been informed by our supplier that Openreach intend to carry out maintenance within their network. During the maintenance window you may experience one period of outage to the maximum specified below.
This is to advise that Openreach will be applying an urgent network element fix on 13th Nov 2020 from 01:30 to 06:00. Anticipated Downtime : 20 Minutes.
Exchanges listed below
Openreach are performing a series of upgrades over a 4-day period commencing 10th Nov, with sets of exchanges being upgraded on different nights. The upgrade will take place on a nightly basis between 01:30 and 06:00 hours.
Anticipated Downtime : 20 Minutes
The exchanges listed below are due to have work carried out on 13th November from 1:30AM:
Openreach are performing a series of upgrades over a 4-day period commencing 10th Nov, with sets of exchanges being upgraded on different nights. The upgrade will take place on a nightly basis between 01:30 and 06:00 hours.
Anticipated Downtime : 20 Minutes
The exchanges listed below are due to have work carried out on 12th November from 1:30AM:
Openreach are performing a series of upgrades over a 4-day period commencing 10th Nov, with sets of exchanges being upgraded on different nights. The upgrade will take place on a nightly basis between 01:30 and 06:00 hours.
Anticipated Downtime : 20 Minutes
The exchanges listed below are due to have work carried out on 11th November from 1:30AM:
Openreach are performing a series of upgrades over a 4-day period commencing 10th Nov, with sets of exchanges being upgraded on different nights. The upgrade will take place on a nightly basis between 01:30 and 06:00 hours.
Anticipated Downtime : 20 Minutes
The exchanges listed below are due to have work carried out on 10th November from 1:30AM: