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Timeline view of events on our network and systems

Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.

MAINTENANCE Assumed Completed BT Lines
AFFECTING
BT Lines
STARTING
Feb 09, 07:00 AM (11¼ days )
DESCRIPTION

BT are performing planned work on our hostlinks in the Harbour Exchange datacentre. These links are resilient as we have a set of hostlinks in Telehouse too. Before BT do their work we will seamlessly move traffic over to the Telehouse side, and will move back once BT have completed their work.

This work should therefore not affect customers in any way, but as we will be running on only one set of BT hostlinks for a couple of days we consider this period of time to be 'at risk'

BTs work is scheduled as follows:

Start: 2022-02-11 00:01

End: 2022-02-11 06:00

However, as we will be moving traffic before this, the actual period of the work including our work of moving traffic before and after the 'main event' will be:

Start: 2022-02-10 06:00

End: 2022-02-12 07:00


MAINTENANCE Completed General
AFFECTING
General
STARTED
Oct 05, 03:00 AM (3¾ months ago)
CLOSED
Oct 10, 11:40 AM (3½ months ago)
DESCRIPTION
We will be performing software upgrades on various FireBrick routers and LNSs across our network, starting this week. These are scheduled to happen between 1AM and 4AM and will happen over the course of a few weeks. The process of upgrading our LNSs will involve a line drop and reconnect of broadband lines.
Resolution:

MAINTENANCE Completed TalkTalk
AFFECTING
TalkTalk
STARTED
Dec 02, 01:00 AM (1¾ months ago)
CLOSED
Dec 02, 11:40 AM (1¾ months ago)
DESCRIPTION
TalkTalk are performing various upgrades overnight which are causing PPP drops on a large number of lines.
Resolution:

MAINTENANCE Open General
AFFECTING
General
STARTED
Jan 11, 01:00 AM (17¾ days ago)
DESCRIPTION
We will be performing software upgrades on various FireBrick routers and LNSs across our network, starting this week. These are scheduled to happen between 1AM and 4AM and will happen over the course of a few weeks. With our LNS upgrades, we perform one upgrade night and will involve a line drop and reconnect of broadband lines for those connected to that particular LNS. This 'one LNS upgrade per night' will last until February 2nd.