Many of our TalkTalk ADSL and FTTC lines dropped at 10:08. Most lines reconnected by 10:11, and the remaining by around 10:18. Cause is yet undetermined, we're awaiting updates from TalkTalk. They did report a 'network flap' that affected a smaller number of lines at 9:52, but we're not sure if these two sets of blips are related.)
Further update: TalkTalk do say that that drops were due to link flaps on fibres between their datacentres.
Here is a brief summary of this incident and what we are planning to do to improve matters.
We do apologise to those affected by this incident, especially those who didn't reconnect successfully early on.