We're seeing a number oif BT connections as down - we're investigating.
Lines are reconnecting.
This was caused by one of our links to BT having a fault resulting in traffic being re-routed within BT which does cause connections to drop and reconnect.
The link is still down. Most customers have reconnected via our other links. We're in touch with BT about the fault.
Service remains stable. BT are aware of a fault at their end.
BT have engineers on site investigating. We expect the link to be restored by this evening. Service is unaffected whilst this link is down.
Due 9¼ days ago (overdue)
We'll be performing routine overnight software upgrades on our pool of LNSs and BGP routers, starting Monday 23 February. One LNS will be done per night, and this involves moving lines between the LNSs and upgrading when lines have been moved off. Customers may see a PPP drop and reconnect in the early hours of the morning as this work is carried out.
Upgrades to our BGP routers will also happen overnight but should have little to no impact.
This set of upgrades is taking longer than usual as we have some extra steps to take. We expect LNS upgrades and router upgrade to continue though to March 20th.
Our pool of LNS routers have all be upgraded. We have more BGP routers to upgrade, this will happen during this week (wb 23rd March)
Our L2TP routers will be upgraded during the early hours of 26th, 27th and 28th March. This will cause connections to drop and reconnect a couple of times between 3AM and 4AM
Due 7¼ days ago (overdue)
CityFibre are investigating a problem with our new interconnect that's not working. We don't expect there to be any problems, we're posting this just to make customers aware it's an 'at risk' period due to work happening on core fibre links.
This work has been completed without any incident. Patching via a different ODF port at City Fibre's end has brought this link in to service.
This will search through the various outages and maintenance reports we have received from our suppliers which may be affecting you.
You can also see a list of outages and maintenance work we receive from our suppliers that may affect your specific broadband service on the Control Pages.
The search box above should find posts affecting your service however, you can use a Keyword search.
This is the status page of Andrews & Arnold Ltd.
Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.
The last update was Today 16:24:34