It looks like one of our upstream carriers stopped routing calls to us for a few minutes. We're investigating.
The carrier in question is not aware of any problems on their network during this time, but they're investigating and will report back to us.
BT have a series of planned work that involves them replacing cable bundles that include our hostlinks - our interconnects into BT's network. We're not sure when these will take place, but will happen between 00:30 and 02:00 and will happen over three nights. This will cause 'blips' for many customers - lines will drop and reconnect within seconds or a couple of minutes.
We would usually be able mitigate any disruption by cleaning moving our traffic off the affected links. However, at the moment BT have not specified which link and the date that this work will happen. Thanks BT!
We now have a date for the work - it will be overnight - starting from 11PM 12th Feb. We will take the affected circuit out of service so as to minimise the impact.
We've cleanly moved traffic off the link that BT will be working on overnight. This should minimise any disturbance!
Due in 7¼ hours
This will search through the various outages and maintenance reports we have received from our suppliers which may be affecting you.
You can also see a list of outages and maintenance work we receive from our suppliers that may affect your specific broadband service on the Control Pages.
The search box above should find posts affecting your service however, you can use a Keyword search.
This is the status page of Andrews & Arnold Ltd.
Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.
The last update was Yesterday 16:00:08