Some customers noticed a couple of small blips overnight. (Saturday morning)
In both cases, the services were back connected within a minute or so.
At 11:20 we saw a number of customers drop and reconnect. We're investigating the cause.
This was caused by a network problem on our end. We're still investigating the root cause, but whilst some switch ports were being shut down, we experienced packet loss over one of our BT host links for a few seconds which caused some BT connected customers to drop their connection and some others to had a few seconds of packet loss. The switch pair in question is still being investigated. Further work like this will be done out of hours.
The graph shows the last few hours of logins and logouts of ADSL, VDSL, SIMs and L2TP circuits.
The current time is on the left. Green is login, red is logout.
If there are spikes, then this shows a large number of logouts, which may indicate an outage or planned work happening.
You can click on a spike to search for incidents or maintenance that were open around that time.
This will search through the various outages and maintenance reports we have received from our suppliers which may be affecting you.
You can also see a list of outages and maintenance work we receive from our suppliers that may affect your specific broadband service on the Control Pages.
The search box above should find posts affecting your service however, you can use a Keyword search.
This is the status page of Andrews & Arnold Ltd.
Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.
The last update was Today 08:53:42