Outages
Maintenance
Our Network:
Major Outages

0

Minor Outages

1

Happening Now

2

Future Planned

10

Open Events:
STATUS
Open
CREATED
May 05, 11:24 AM (1 day ago)
AFFECTING
Control Pages
STARTED
May 05, 11:20 AM (1 day ago)
REFERENCE
42871 / AA42871
INFORMATION
  • INITIAL
    1 day ago by Andrew

    We're investigating errors accessing our Control Pages.

STATUS
Open
CREATED
Apr 22, 09:13 AM (14 days ago)
AFFECTING
BT
STARTED
May 06, 12:01 AM (12 hours ago)
REFERENCE
42856 / AA42856
MASTODON
INFORMATION
  • INITIAL
    12 hours ago by Andrew

    BT have scheduled maintenance on one of our core links to them on 6th May 00:01 - 06:00. We will take this link cleanly out of service for the duration and there should be zero customer impact.

  • NEXT UPDATE...

    Due 2 hours ago (overdue)

EXPECTED CLOSE
May 06, 06:00 AM ( 6 hours ago) from BT
STATUS
Open
CREATED
Apr 09, 11:07 AM (27 days ago)
AFFECTING
Broadband
STARTED
May 05, 10:00 PM (14 hours ago)
REFERENCE
42853 / AA42853
INFORMATION
  • INITIAL
    14 hours ago by David

    Milton Keynes - Customers will experience an outage of 4 hours during the maintenance window.

EXPECTED CLOSE
May 06, 06:00 AM ( 6 hours ago)
Recently Closed Events:
STATUS
Open
CREATED
Apr 09, 11:07 AM (27 days ago)
AFFECTING
Broadband
STARTED
May 05, 10:00 PM (14 hours ago)
REFERENCE
42853 / AA42853
INFORMATION
  • INITIAL
    14 hours ago by David

    Milton Keynes - Customers will experience an outage of 4 hours during the maintenance window.

EXPECTED CLOSE
May 06, 06:00 AM ( 6 hours ago)
Broadband blip graph
About our status page

This is the status page of Andrews & Arnold Ltd.

Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.

The last update was Yesterday 11:24:43

Contacting us
Our support number is 033 33 400 999, or you can email support@aa.net.uk or text 01344 400 999 to raise a support ticket.

Spotted a Major Service Outage? (MSO)
A Major Service Outage disrupts the service of multiple customers simultaneously. If you believe that a problem affects multiple customers, and is not mentioned here already, text the number above. Begin the text with "MSO". This alerts multiple staff immediately, waking them if necessary. False alarms (i.e. raising MSO for a single line being down) may result in your number being prevented from raising MSO alerts in future. More info.

Regular Maintenance
Thursday evenings, from 10pm, are designated as a general maintenance window where we will perform non-service affecting updates.