From our SIP2SIM carrier: We are investigating over night reports of network access problems over various geographical locations. (This is affecting a very small number of our customers)
From the carrier: Engineers are working on a resolution. We are in regular contact with them and will continue to provide updates as soon as we receive further information. At this time, we do not have an estimated time for resolution.
Our upstream carrier continues to work on the incident, with engineering teams actively investigating the underlying cause and implementing corrective measures.
A recent routing change has been identified as a possible cause and a roll back is being implemented. Whilst the root cause has not been fully confirmed engineers are working on an alternative workaround. Further updates to follow.
Our carrier is still working through the resolution steps previously mentioned and investigating the root cause.
The cause has been narrowed to a routing change made by an upstream carrier partner. A mitigation was implemented this evening and has resolved the registration issues for users connecting over 4G/VoLTE. Thos affected by this should now be back in service.
A mitigation was implemented this evening (approx 19:00) and has resolved the registration issues for users connecting over 4G/VoLTE. Service for the majority of users should now be back to normal.
Some of our customers are reporting their services still are not working - these are being investigated.
SIP2SIM customers where we register to your own PBX are affected by a separate problem to that of the carrier....
the carrier's problem was fixed yesterday evening, and we have a manual work-around for customers who have their own PBX - please contact support.
This will search through the various outages and maintenance reports we have received from our suppliers which may be affecting you.
You can also see a list of outages and maintenance work we receive from our suppliers that may affect your specific broadband service on the Control Pages.
The search box above should find posts affecting your service however, you can use a Keyword search.
This is the status page of Andrews & Arnold Ltd.
Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.
The last update was Today 12:28:02