Outages
Maintenance
Our Network:
Major Outages

0

View past
Minor Outages

0

View past
Happening Now

1

View past
Future Planned

14

View past
Open Events:
CityFibre: Network Maintenance - Glasgow.
MAINTENANCE Open Broadband
Reveal
STATUS
Open
CREATED
Apr 23, 10:05 AM (8 days ago)
AFFECTING
Broadband
STARTED
May 01, 12:01 AM (12½ hours ago)
REFERENCE
42863 / AA42863
MASTODON
@aastatus
PERMALINK
https://aastatus.net/42863
INFORMATION
  • INITIAL
    12½ hours ago by Stuart

    Glasgow Expected 5-10 minute loss of service during maintenance window. Firmware Upgrade Start Date and Time of Maintenance 01/05/2026 02:00:00 BST End Date and Time of Maintenance 01/05/2026 06:00:00 BST

Last updated: 8 days ago
Link to event
Broadband blip graph
About our status page

This is the status page of Andrews & Arnold Ltd.

Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.

The last update was Wednesday 15:10:02

Contacting us
Our support number is 033 33 400 999, or you can email support@aa.net.uk or text 01344 400 999 to raise a support ticket.

Spotted a Major Service Outage? (MSO)
A Major Service Outage disrupts the service of multiple customers simultaneously. If you believe that a problem affects multiple customers, and is not mentioned here already, text the number above. Begin the text with "MSO". This alerts multiple staff immediately, waking them if necessary. False alarms (i.e. raising MSO for a single line being down) may result in your number being prevented from raising MSO alerts in future. More info.

Regular Maintenance
Thursday evenings, from 10pm, are designated as a general maintenance window where we will perform non-service affecting updates.