Outages
Maintenance
Our Network:
Major Outages

0

View past
Minor Outages

0

View past
Happening Now

0

1 Starting soon | View past
Future Planned

3

View past
Recently Closed Events:
BT Hostlink Planned Work
MAINTENANCE Closed BT
Reveal
STATUS
Closed
CREATED
May 27, 10:47 AM (13¼ days ago)
AFFECTED
BT
STARTED
Jun 09, 12:01 AM (18¼ hours ago)
CLOSED
Jun 09, 07:17 AM (11 hours ago)
REFERENCE
42874 / AA42874
MASTODON
@aastatus
PERMALINK
https://aastatus.net/42874
INFORMATION
  • INITIAL
    18¼ hours ago by Andrew

    BT have planned work on one of our Hostlinks. We will take the link out of service to avoid any disruption.

  • RESOLUTION
    11 hours ago by Andrew

    The link is now back in service - no customers were affected by this work.

  • Closed
Last updated: 11 hours ago
Link to event
Broadband blip graph
About our status page

This is the status page of Andrews & Arnold Ltd.

Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.

The last update was Today 16:37:21

Contacting us
Our support number is 033 33 400 999, or you can email support@aa.net.uk or text 01344 400 999 to raise a support ticket.

Spotted a Major Service Outage? (MSO)
A Major Service Outage disrupts the service of multiple customers simultaneously. If you believe that a problem affects multiple customers, and is not mentioned here already, text the number above. Begin the text with "MSO". This alerts multiple staff immediately, waking them if necessary. False alarms (i.e. raising MSO for a single line being down) may result in your number being prevented from raising MSO alerts in future. More info.

Regular Maintenance
Thursday evenings, from 10pm, are designated as a general maintenance window where we will perform non-service affecting updates.