Outages
Maintenance
Our Network:
Major Outages

0

Minor Outages

0

Happening Now

0

Future Planned

3

Recently Closed Events:
STATUS
Closed
CREATED
Jan 19, 10:29 AM (1¼ hours ago)
AFFECTED
BT
STARTED
Jan 19, 10:25 AM (1½ hours ago)
CLOSED
Jan 19, 10:20 AM (1½ hours ago)
REFERENCE
42824 / AA42824
MASTODON
INFORMATION
  • INITIAL
    1½ hours ago by Andrew

    At 10:25 we say a small number of BT lines drop and reconnect - we're not sure of the cause yet, but are investigating.

  • UPDATE
    32½ minutes ago by Andrew

    We lost link to BT on one of our hostlinks. BT are aware and have an incident open already as this affected some other ISPs too. (This is a different hostlink to the planned work that is taking place in the early hours of Tuesday morning (https://aastatus.net/42816)

  • Closed
Broadband blip graph
About our status page

This is the status page of Andrews & Arnold Ltd.

Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.

The last update was Today 11:28:43

Contacting us
Our support number is 033 33 400 999, or you can email support@aa.net.uk or text 01344 400 999 to raise a support ticket.

Spotted a Major Service Outage? (MSO)
A Major Service Outage disrupts the service of multiple customers simultaneously. If you believe that a problem affects multiple customers, and is not mentioned here already, text the number above. Begin the text with "MSO". This alerts multiple staff immediately, waking them if necessary. False alarms (i.e. raising MSO for a single line being down) may result in your number being prevented from raising MSO alerts in future. More info.

Regular Maintenance
Thursday evenings, from 10pm, are designated as a general maintenance window where we will perform non-service affecting updates.