ZyXEL have published a security advisory which covers some of the ZyXEL routers we have provided our customers, the DX3301 and VMG3927.
New firmware has been released. Customers can either load this manually, or use the 'Upgrade Firmware' button found on the router information page on our Control Pages.
We have received further clarification that the vulnerabilities affect the router's web interface when exposed to the internet. Routers we configure for customers will have the web interface only allowable from our office IP range, and so this vulnerability is deemed low risk. We still recommend that customers upgrade. The upgrade process will take a few minutes but it does not reset the configuration.
We will make direct contact with customers with these routers, and support staff will mention this if and when they are talking to customers and notice the firmware is out of date.
On Monday 24th November, at 3:15AM we will be upgrading the software on one of our L2TP servers (l2tp.aa.net.uk) This will cause some L2TP customers to drop and reconnect twice as this happens. (Twice, as whilst the router is upgraded connections will reconnect to the other L2TP server, and then will moved back once the upgrade has completed.)
Due in 4¾ hours
This notification is for customers who run their own authoritative DNS servers and use our secondary-dns.co.uk as secondary (slave).
As part of our DNS infrastructure project we will start to initiate Zone Transfers from an additional set of IP addresses.
You will still send your NOTIFY to secondary-dns.co.uk but you will start to see AXFR requests from an additional set of IP addresses.
Therefore, please update your ACLs to allow the following addresses in addition to what you have at the moment:
Please update your ACLs by March 11th.
We will have an overlap of using the existing DNS servers and the new DNS servers. As part of our testing we will start to use the new IP addresses from February 17th
This will search through the various outages and maintenance reports we have received from our suppliers which may be affecting you.
You can also see a list of outages and maintenance work we receive from our suppliers that may affect your specific broadband service on the Control Pages.
The search box above should find posts affecting your service however, you can use a Keyword search.
This is the status page of Andrews & Arnold Ltd.
Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.
The last update was 20 Nov 14:43:47