ZyXEL have published a security advisory which covers some of the ZyXEL routers we have provided our customers, the DX3301 and VMG3927.
New firmware has been released. Customers can either load this manually, or use the 'Upgrade Firmware' button found on the router information page on our Control Pages.
We have received further clarification that the vulnerabilities affect the router's web interface when exposed to the internet. Routers we configure for customers will have the web interface only allowable from our office IP range, and so this vulnerability is deemed low risk. We still recommend that customers upgrade. The upgrade process will take a few minutes but it does not reset the configuration.
We will make direct contact with customers with these routers, and support staff will mention this if and when they are talking to customers and notice the firmware is out of date.
We are in a position where we are now able to re-enable one of our interconnects to Amazon/AWS. This will move most Amazon traffic away from our peering with them over LINX to the direct interconnect we have. This is planned for Tuesday morning at around 10AM. (This was scheduled for Friday 28th, but as it was Black Friday, we've moved to Tuesday)
We have enabled our IPv6 peering, but at the moment Amazon are not sending us their routes so traffic direction has not yet changed. We'll get in touch with Amazon and ask them update their side.
Due 11½ hours ago (overdue)
Our old Data SIM service is due to be switched off by the network provider this weekend. Affected customers have already been posted new 'Bluewave' SIMs, and many customers have already swapped over. This post is here in case customers are unaware of this happening.
There is information on our News page regarding the need for the SIM swap. If customers are having problems then please do email us over the weekend or get in touch with us on Saturday (10am-2pm) or during the week.
This will search through the various outages and maintenance reports we have received from our suppliers which may be affecting you.
You can also see a list of outages and maintenance work we receive from our suppliers that may affect your specific broadband service on the Control Pages.
The search box above should find posts affecting your service however, you can use a Keyword search.
This is the status page of Andrews & Arnold Ltd.
Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.
The last update was Yesterday 12:04:50