Our Network:
There are no events happening on the AAISP network at the moment
CREATED
Jun 09, 09:20 AM (2¼ hours ago)
STARTED
Jun 09, 05:30 AM (6 hours ago)
CLOSED
Jun 09, 09:19 AM (2¼ hours ago)
REFERENCE
42878
/ AA42878
INFORMATION
-
INITIAL
6 hours ago
by Andrew
Some data SIMs were offline between 5:30AM and 9AM. This was due to a problem with our upstream carrier.
-
Closed
CREATED
May 27, 10:47 AM (13 days ago)
STARTED
Jun 09, 12:01 AM (11½ hours ago)
CLOSED
Jun 09, 07:17 AM (4¼ hours ago)
REFERENCE
42874
/ AA42874
INFORMATION
-
INITIAL
11½ hours ago
by Andrew
BT have planned work on one of our Hostlinks. We will take the link out of service to avoid any disruption.
-
RESOLUTION
4¼ hours ago by Andrew
The link is now back in service - no customers were affected by this work.
-
Closed
Search for events affecting you
This will search through the various outages and maintenance reports we have received from our suppliers which may be affecting you.
You can also see a list of outages and maintenance work we receive from our suppliers that
may affect your specific broadband service on the
Control Pages.
The search box above should find posts affecting your service however, you can use a
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This is the status page of Andrews & Arnold Ltd.
Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.
The last update was
Today 09:20:57
Contacting us
Our support number is
033 33 400 999, or you can email
support@aa.net.uk or text
01344 400 999 to raise a support ticket.
Spotted a Major Service Outage? (MSO)
A Major Service Outage disrupts the service of multiple customers simultaneously. If you believe that a problem affects multiple customers, and is not mentioned here already, text the number above. Begin the text with "MSO". This alerts multiple staff immediately, waking them if necessary. False alarms (i.e. raising MSO for a single line being down) may result in your number being prevented from raising MSO alerts in future.
More info.
Regular Maintenance
Thursday evenings, from 10pm, are designated as a general maintenance window where we will perform non-service affecting updates.