ZyXEL have published a security advisory which covers some of the ZyXEL routers we have provided our customers, the DX3301 and VMG3927.
New firmware has been released. Customers can either load this manually, or use the 'Upgrade Firmware' button found on the router information page on our Control Pages.
We have received further clarification that the vulnerabilities affect the router's web interface when exposed to the internet. Routers we configure for customers will have the web interface only allowable from our office IP range, and so this vulnerability is deemed low risk. We still recommend that customers upgrade. The upgrade process will take a few minutes but it does not reset the configuration.
We will make direct contact with customers with these routers, and support staff will mention this if and when they are talking to customers and notice the firmware is out of date.
BT have planned work on one of the fibre pairs on one of our hostlinks. We will take this link out of service to avoid disruption to customers.
We have cleanly drained the traffic off the link that BT will be working on later.
BT's planned work was carried out overnight, but still caused some BT lines to drop and reconnect at around 2:30AM.
The disruption between 02:29 and 02:37 was caused by BT's Planned work. However, a communications error on our side meant we shut down the wrong link to BT. We do apologise for this! We do not expect any further drops though.
This will search through the various outages and maintenance reports we have received from our suppliers which may be affecting you.
You can also see a list of outages and maintenance work we receive from our suppliers that may affect your specific broadband service on the Control Pages.
The search box above should find posts affecting your service however, you can use a Keyword search.
This is the status page of Andrews & Arnold Ltd.
Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.
The last update was Today 14:43:47